How can we help you today?
Whether you're searching for your next car, need expert advice, or have questions about buying, selling, or vehicle history checks, our team is here to make process simple and stress-free.
Send An Enquiry
Have a question about a vehicle or need assistance? We're here to help.
Frequently asked questions
Wheels Mate simplifies the entire process. If you're buying, we connect you with verified, quality listings and provide transparent pricing tools. If you want to sell your car, we help you get an accurate valuation and list your vehicle efficiently to reach serious buyers quickly.
Absolutely. We provide free, no-obligation car valuations based on current Australian market trends. Simply click "Get Free Car Valuation" and submit your details through our form to get an instant, free valuation of your vehicle.
Our team answers WheelTalk chats and emails Monday to Friday, 9am to 7pm Sydney time. WheelTalk's AI assistant is available 24/7, including weekends.
Sure, that's between you and the seller.
No. We don't offer finance, insurance or loans.
Every private listing is reviewed by our team before it goes live. Dealer listings aren't reviewed first, but dealers must be licenced and follow our listing rules, and we remove listings that break them.
- WheelTalk, our live chat on the website - Email at support@wheelsmate.com.au - The enquiry form on our Contact Us page
We aim to respond to all enquiries within 24 hours. Some requests, such as account verification, vehicle history enquiries, or privacy-related matters, may require additional review and could take a little longer to process.